The LexisNexis^® CourtLink^® Customer Support team includes attorneys, paralegals, computer engineers, and information professionals. Our customer service phone lines are staffed seven days a week, 24 hours per day. We’re here to help, whenever you need us.

Who can I call when I have a question about using CourtLink^®?
For assistance, please call LexisNexis CourtLink Support at 1-888-311-1966.

Who do I contact if I have a question about an invoice, account balance, or status of my account?
Your LexisNexis CourtLink Account Representative can help you with these questions and more. If you do not know your Representative’s name or phone number, call LexisNexis CourtLink Customer Support at 1-888-311-1966. Our Customer Support Representatives can help you locate this contact information.

I received an error message when I entered my CourtLink ID and password. What should I do?

Please try the following:

• Confirm that you entered your current CourtLink ID and password in the correct fields.
• Some CourtLink IDs and passwords are case sensitive. Confirm that you typed in your ID and password in lower case. Verify that the Caps Lock key on your keyboard is not in use.
• Try resending your ID/Password to your email account to verify it is correct.
• If the information is correct, and none of these suggestions help, contact LexisNexis CourtLink Customer Support at 1-888-311-1966.

What do I do if I forget my password?
If you forget your password, you can access our website at courtlink.lexisnexis.com. From the Log On screen, click on the “Forgot your password?” link. Enter your email address and your password will be emailed directly to you. If you need any assistance, call LexisNexis Customer Support at 1-888-311-1966.

I would like to give LexisNexis feedback on the CourtLink service. Who can I contact?
Your feedback is always welcome. To give us feedback, please call LexisNexis Customer Support at 1-888-311-1966.